jili evo's Privacy Policy
Your personal information is very important to us. This document explains what information we collect, why we collect it, and how we keep it safe.
This Privacy Policy ("Policy") applies to the use of all services on the jili evo platform. When you register, play games, or interact with jili evo, the terms of this Policy apply automatically. We have drafted this Policy in line with our Terms and Conditions. Please read this document carefully.
Table of Contents
1 Definitions and Applicable Scope
In this Policy, "personal information" means any information that can directly or indirectly identify you. This includes your name, mobile number, email address, date of birth, device information, and financial transaction details.
"Processing" means any operation performed on personal information, including collection, storage, modification, disclosure, or deletion. jili evo carries out all processing solely for necessary purposes.
This Policy applies to the jili evo website, mobile app, and all associated services. If you use our platform from Bangladesh, this Policy is fully in effect.
2 Information We Collect
jili evo collects information from you in two ways: information you provide directly, and information collected automatically.
2.1 Information Provided Directly
Information you provide during registration, login, or any other interaction:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential address
- Copy of national ID or passport (for identity verification)
- bKash, Nagad, Rocket, or Upay number and bank account details
- Information provided when contacting support
2.2 Automatically Collected Information
When you use jili evo, the following information is recorded automatically:
- IP address and device type
- Browser version and operating system
- Session duration and pages visited
- Game play history and transaction records
- Information collected via cookies and similar tracking technologies
We do not collect sensitive personal information — such as religion, political opinions, or health data. If information is collected from third-party sources, you will be notified separately.
3 Purpose of Using Information
jili evo uses your information for specific, clear, and lawful purposes. Each purpose is described in detail below:
3.1 Service Delivery and Management
- Creating, verifying, and managing accounts
- Processing deposits and withdrawals
- Providing uninterrupted gaming services
- Identifying and resolving technical issues
3.2 Identity and Age Verification
Our platform is for individuals aged 21 and above only. jili evo verifies the necessary documents to confirm each user's identity.
3.3 Communication and Support
- Sending important account-related notifications
- Providing 24/7 live chat and email support
- Sharing information about promotional offers and bonuses (with your consent)
3.4 Security and Fraud Prevention
We monitor transaction patterns to detect suspicious activity, prevent account misuse, and stop financial fraud. We follow our Responsible Gaming Policy to ensure responsible gaming.
4 Data Storage and Security
The security of your information is jili evo's top priority. We use advanced technology and processes to keep data secure.
4.1 Technical Security
- All data transmissions secured with SSL (Secure Socket Layer) encryption
- Sensitive information stored in encrypted form
- Regular security audits conducted
- Firewalls and access controls to prevent unauthorised access
4.2 Data Retention Period
We retain your information while your account is active. After an account is closed, certain information may be kept for a defined period due to legal obligations or financial record requirements, after which it is securely deleted.
5 Sharing Information with Third Parties
jili evo does not sell your personal information to any third party. However, information may be shared in the following limited circumstances:
5.1 Service Partners
Our trusted partners handling payment processing (bKash, Nagad, Rocket, Upay, and banks), technical infrastructure, and fraud detection receive only the minimum information necessary for their designated tasks. These partners are required to comply with our privacy standards.
5.2 Legal Obligations
Information may be disclosed where required by applicable laws in Bangladesh or by court order. We always aim to keep such disclosures to a minimum.
5.3 Business Changes
In the event of a company merger or acquisition, users will be given advance notice and their rights will remain protected under this Policy.
6 Cookie Policy
Cookies are small text files stored in your browser. jili evo uses several types of cookies:
6.1 Essential Cookies
These cookies are essential for the basic functioning of the platform — such as maintaining login status, managing security tokens, and handling sessions. They cannot be disabled.
6.2 Functional Cookies
These cookies are used for language preferences, display settings, and a personalised experience. They are for your convenience, but the platform remains usable without them.
6.3 Analytics Cookies
These cookies are used to collect anonymous statistics for monitoring and improving platform performance. They can be managed from your browser settings.
7 User Data Rights
As a jili evo user, you have the following rights over your own information:
- Access: The right to know what information we hold about you
- Right to Rectification: The right to request correction of inaccurate or incomplete information
- Right to Erasure: The right to request deletion of your information in certain circumstances
- Restriction of Processing: The right to request that processing of your information be stopped for specific reasons
- Right to Portability: The right to receive a copy of your information in a structured format
- Right to Object: The right to object to the use of your information for marketing purposes
To exercise these rights, please contact our support team. We respond to standard requests within a reasonable time.
Requests to delete information may not always be fulfilled, particularly where legal obligations or active transaction records must be retained. We will inform you clearly if any such limitation applies.
8 Minor Protection
jili evo is an adult platform. We do not knowingly collect information from anyone under the age of 21. Age verification is mandatory at registration. If we become aware that information from a minor has been collected by mistake, it will be deleted immediately and the associated account will be closed.
If a parent or guardian believes their child's information has been collected in error, please contact our support team promptly. To learn more about our responsible gaming programme, visit the Responsible Gaming page.
9 Policy Changes and Updates
jili evo reserves the right to revise this Privacy Policy as needed. If any significant changes are made:
- The last updated date on this page will be revised
- Registered users will be notified via email or app notification
- A clear notice will be displayed on the platform for significant changes
Continuing to use the platform after any changes will be taken as your acceptance of the updated Policy. Visit our FAQ section for a summary of all our policies and answers to common questions.
10 Contact Us
If you have any questions, complaints, or requests regarding this Privacy Policy, please get in touch with us. Our team provides support in both Bengali and English.
Get in Touch with Us
Our 24/7 support team is always ready to help with any privacy-related questions. Support is available in both Bengali and English.